This weekend I did a presentation in Philadelphia and had a very upsetting experience.  The hotel I stayed in did not provide coffee in the morning beyond the little pot you could make in the room.  You know, you go down stairs and you can get some basic stuff and you can get coffee.

Instead, they had a $14 breakfast buffet.  I get it, you want me to use the restaurant.  But all I want is a cup of coffee and maybe a yogurt.  And I am used to not paying for those things in a hotel.

It was like asking me to rent a pillow separately.